Shipping Policy

Overview

This Shipping Policy outlines the delivery process, timelines, and charges associated with the physical PAN card delivery service provided by PANAdmin.in. Please read this policy carefully to understand how and when you will receive your PAN card.

Delivery Process

Our PAN card delivery process involves the following steps:

1. Application Processing: After successful payment, we process your application and submit it to the appropriate government agency (NSDL/Protean or UTI)
2. Government Processing: The government agency processes your application and dispatches the PAN card to the address provided
3. Dispatch Notification: Once dispatched, you will receive a tracking number via email/SMS
4. Delivery: The PAN card is delivered to your registered address via India Post

Delivery Timelines

The following table outlines our estimated delivery timelines:

Note: These are estimated timelines and may vary based on government processing times, public holidays, and other factors beyond our control.

Shipping Charges

Shipping charges are included in the service fee for all PAN card applications. There are no additional shipping charges for standard delivery within India.

For expedited processing and delivery, additional charges may apply. These will be clearly displayed during the application process if available.

Shipping Methods

We use the following shipping methods:

• Standard Delivery: Physical PAN cards are delivered via India Post to the address provided in your application
• e-PAN Delivery: Digital PAN cards are delivered to your registered email address within 2-5 business days of application approval

Currently, we do not offer express shipping options as PAN card delivery is managed by government agencies.

Address Verification

It is your responsibility to provide a complete and accurate shipping address. Please ensure that:

• The address is complete with house number, street, locality, city, state, and PIN code
• The address is deliverable by India Post
• Someone is available to receive the delivery during regular postal hours
• You have provided any specific delivery instructions if required

We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by you.

Tracking Your Delivery

Once your PAN card is dispatched by the government agency, you can track its status using:

• The acknowledgement number provided in your application confirmation
• The tracking number sent to your email/SMS (when available)
• Our application tracking system on our website
• The official NSDL/UTI tracking portals

If you have not received your PAN card within the estimated delivery time, please contact our customer support team for assistance.

Undelivered Packages

In case your PAN card cannot be delivered due to the following reasons, it will be returned to the government agency:

• Incorrect or incomplete address
• Recipient not available at the address
• Address not found
• Refusal to accept delivery

If your PAN card is returned to the government agency, you will need to:

1. Contact our customer support team
2. Provide the correct delivery address
3. Pay any applicable re-dispatch charges

Additional charges may apply for re-dispatch of returned PAN cards.

International Shipping

Currently, we only ship PAN cards to addresses within India. For applicants residing outside India, the PAN card will be shipped to the Indian address provided in the application.

If you are an NRI or foreign citizen applying for a PAN card, please ensure you provide a valid Indian address for delivery.

Shipping Delays

While we strive to ensure timely delivery, certain circumstances may cause delays:

• Government processing delays
• Public holidays and weekends
• Weather conditions affecting postal services
• Strikes or disruptions in postal services
• COVID-19 related restrictions

We will notify you of any significant delays that are within our control. For delays caused by government agencies or postal services, we will assist you in tracking your application but cannot guarantee specific delivery dates.

Contact Information

For any questions about our Shipping Policy or to check the status of your PAN card delivery, please contact us:

Email: mytaxonchennai@gmail.com
WhatsApp: +91 8939695711
Office:
MyTaxon
5/1 First Floor, 1st Main Rd, Karambakkam, Porur,
Chennai, Tamil Nadu 600116