Privacy Policy

Introduction

PANAdmin.in ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using PANAdmin.in, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access or use our services.

Information We Collect

We collect several types of information from and about users of our services:

Personal Information

When you use our services, we may collect the following personal information:

• Full name, date of birth, and gender
• Contact information (email address, phone number)
• Residential and communication address
• Father's name (as required for PAN application)
• Identification documents (Aadhaar, passport, voter ID, etc.)
• Address proof documents
• Date of birth proof documents
• Photographs as required for PAN application

Payment Information

When you make payments through our platform, we collect payment details through our secure payment gateway (Razorpay). We do not store your complete payment card details on our servers.

Technical Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• To process your PAN card application and related services
• To submit your application to appropriate government agencies
• To verify your identity and documents
• To communicate with you about your application status
• To provide customer support and respond to inquiries
• To process payments and prevent fraud
• To improve our website and services
• To comply with legal obligations
• To send service-related notifications and updates

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Government Agencies

We share your personal information and documents with NSDL/Protean and UTI, the government-appointed agencies for PAN card processing, as required to complete your application.

With Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processors (Razorpay)
• Cloud storage providers
• Communication service providers
• Analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers with limited access
• Regular security assessments and updates
• Employee training on data protection
• Secure document storage and disposal procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work hard to protect your information to the best of our ability.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Typically, we retain application data for 7 years from the date of application completion to comply with legal obligations and for customer service purposes. After this period, we securely delete or anonymize your data.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Objection: You can object to certain processing of your information
• Restriction: You can request restriction of processing in certain circumstances
• Portability: You can request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided in the "Contact Information" section.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use cookies for the following purposes:

• To enable certain functions of the service
• To provide analytics
• To store your preferences
• To enable advertisements delivery
• To authenticate users and prevent fraud

Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for individuals under the age of 18 without parental consent. For minor PAN card applications, we require parental consent and collect information about the minor from their parent or legal guardian.

We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will also notify registered users via email and/or a prominent notice on our service prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: mytaxonchennai@gmail.com
WhatsApp: +91 8939695711
Office:
MyTaxon
5/1 First Floor, 1st Main Rd, Karambakkam, Porur,
Chennai, Tamil Nadu 600116

Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Saravanan
Email: mytaxonchennai@gmail.com